ROI and project justification
This is an immensely important and difficult part of any business intelligence/
reporting project, and an area where many fall at the first fence. One tip is
to look at areas of business pain or areas where you would like to change
behaviour. For instance:
-
Revenue Leakage – collections or fraud
-
Mark Downs
-
Customer Attrition
-
Lack of statutory reporting
-
Increasing costs/Decreasing Revenues
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Excessive use of capital
It is also important to understand the difference between tackling an area once,
or giving it ongoing attention. The former may not require a permanent solution
(sacrilege!).
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