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Case Studies

Vodafone Case Study

VodafoneVodafone’s status as New Zealand’s mobile market leader is largely due to the company’s intimate knowledge of customers’ calling and messaging behaviour. Providing this insight is of course the role of a data warehouse; however by late 2005, Vodafone’s existing warehouse was reaching its use-by date. Prepay activity and on-account activity were difficult to compare, the data required to meet new compliance rules was hard to extract, and data mining was limited. Vodafone needed to find the right partner to carry out the overhaul... read more » adobe

NorthPower Case Study

NorthPower Northpower is in charge of maintaining Vector’s Auckland electricity network from Penrose to Papakura. Each Northpower work crew has thousands of items on its to-do list at any one time, and team members were finding it extremely difficult to identify the highest priority tasks. Failure to tackle the most urgent tasks first can have serious consequences on an electricity network... read more » adobe

Paint Aids Limited (PAL) Case Study

PAL Paint accessories firm Paint Aids Limited (PAL) knew that 20% of its products were delivering 80% of its returns - but had no way of identifying that 20%. Manufacturing set-up costs mean that product lines with low returns are a major drain on profitability – so identifying these “diamonds in the rough” was a serious concern... read more » adobe

White Papers

Business Intelligence is a journey of discovery

FDL A journey characterised by hazards and powerful insights that can make your business stronger. A journey where your route must change as your business and your Business Intelligence needs evolve with it.

How would you choose a guide for such a journey? Just as you would for any journey that’s both demanding and significant... read more » adobe

Business Intelligence demands specialist skills

FDL Why do so many Business Intelligence projects fail?

On the face of it, constructing the appropriate BI or reporting solution is straightforward. You need to:

This implies that one needs a Developer to manipulate the data, a Business Analyst to understand what information and reports are required, and a Report Writer to create the analyses... read more » adobe

Why bother with affordable data warehousing & Business Intelligence?

FDL A typical vendor’s definition of Business Intelligence involves such fluffy phrases as “interactive analysis of mission critical corporate information”, “quickly identifying business problems and opportunities” and “enabling continuous improvement through knowledgeable decisions”. We could never have any brochure or website without the misuse of the word leverage, chucking in the odd “synthesise strategic information” and “information agile”... read more » adobe